About Accommodations
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                            What time is check-in and check-out? Check in 15:00 / Check out 11:00am. 
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                            Do you provide transportation service? On-call transportation between Gotemba Station and GORA KADAN FUJI is available. Please call us when you arrive Mishma Station. 
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                            Do you have a parking lot? You can park your car on the day of check-out. Please leave your car key at the Front Desk. 
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                            Do you have an electric vehicle charging station? Yes, it is available. For details, please contact us. 
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                            Are you a small kid firendly facility? We do not have any age limitation including small kids. 
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                            Do you have any amenities for kids? We have yukata, sandals and toothbrush, etc for kids. 
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                            Do you have any amenities for babies?? We have electric kettle, baby bed, baby soap and baby chair. Please inquire for the details. 
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                            Do you offer a laundry service, or facility? We do not have our own laundry facility, however, we will distribute laundry to outside. Laundry service is available for a fee, except on Thursdays and Sundays. 
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                            Do you have an accessible room? Yes, we have accessible rooms available. 
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                            Do you offer any amenities for physically challenged guests? We have handrail/wheelchair/bath chair/bath step/roll away bed. Please inquire in advance. 
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                            Where can we book you with your best rate? It is available on our official HP. 
About Meals
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                            What time does dinner and breakfast start ? Dinner at 6:00pm or 7:00pm. Breakfast at 8:00am, 8:30am or 9:00am. 
 *You might not have full dinner experience if you arrive later than 7:00pm.
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                            Are you able to accommodate special request on the meals such as food allergy/restriction? We are able to accommodate special request on the meals. Please kindly inform us in advance. Please note that the request on the arrival day cannot be accommodated. 
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                            Are you able to accommodate special request on the meals for those who are pregnant ? We are able to accommodate special request on the meals. Please kindly inform us in advance. Please note that the request on the arrival day cannot be accommodated. 
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                            What kind of breakfast menu do you offer ? We offer Japanese style or Western style breakfast. 
About Facilities
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                            What kind of facilities do you have ? The property features a public bath, heated pool, fitness gym, salon, gallery shop, bar, and more. 
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                            What kind of hot spring water do we enjoy ? It is mildly alkaline hot spring. 
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                            Do you have saunas at your public onsen ? We have a dry sauna and a steam sauna at our public onsen. 
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                            Are small children allowed to enjoy your public onsen ? Potty trained children are allowed to enjoy our onsen. 
 Please note that the children older than 7 year old are not allowed to enjoy different gender onsen.
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                            Are exposed tattoos allowed in your public onsen and pool ? Exposed tattoos are not allowed in our public onsen and pool. Please kindly make them unexposed with bandage. 
 Please note that bathing suit/rash gurad shirt are not allowed.
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                            Do you offer rental equipments for your pool ? Swimsuits are available for purchase. We also offer items such as goggles and other swim accessories. 
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                            Person who are pregnant able to enjoy Kadan Spa ? We kindly ask those who are pregnant to refrain from having Kadan Spa for safety reasons. Please kindly inquire the details in advance.