Privacy Policy
Gora Kadan and Kaiseki Cuisine Kadan (hereinafter referred to as “the Hotel”), operated by Gora Kadan Co., Ltd. complies with laws and regulations regarding the protection of personal information, and manages and protects customers’ personal information in accordance with the following standards.
Acquisition of Personal Information
When you use our services, we may ask you for personal information. We may ask for your name, address, telephone number, e-mail address, etc. as personal information in the following cases
- Contact us
- Reservations for lodging and meals at the hotel
- To enhance the services offered by the Museum
- When necessary for the use of other services on the Museum’s website.
Purpose of Use of Personal Information
Basically, we do not use the personal information provided by our customers for any purpose other than to provide services that meet the needs of our customers. In addition, the Museum automatically receives information from your browser, such as your IP address, cookie information, and the pages you have viewed, and records this information on our servers. The Museum will use the personal information it collects for the following purposes
- Services related to the provision of the Museum’s services
- Information on advertising, maintenance, and important notices of the Museum
- To accurately inform customers of special services and other information
- Responding to inquiries from customers to the Museum by e-mail, inquiry form, mail, telephone, etc.
- To enhance the content of our services
Management of Personal Information
The Museum takes the utmost precautions to protect and manage the personal information we receive from our guests in an appropriate manner to prevent leakage, loss, or other risks. To protect privacy and ensure security, the Museum’s website uses SSL (Secure Socket Layer) encryption for the transmission of personal information, and takes precautions and security measures against the loss, destruction, and falsification of personal information.
Correction, Suspension of Use, and Deletion of Personal Information
If you wish to correct, discontinue use of, or delete your personal information, the Museum will promptly respond to your request to the extent reasonable and necessary.
About Cookies
When you use a website, we may send information called a cookie to your computer, which is stored on your hard disk or in your memory. Cookies are used for traffic surveys and other purposes to provide you with better service and do not violate your privacy or usage environment. It is possible for customers to stop the cookie function by changing the browser settings, but please note that in this case, some services may not be available.
Other
The Museum will continue to comply with all applicable laws and regulations regarding personal information, and will continue to review and improve its efforts in each of the above areas. All updates will be posted on this page.