Careers

We have an established training program to take charge of our customers, so you do not have to worry.
Let's work together to acquire the Gora Kadan brand of customer service!

Maho Ishikawa, Room Concierge

I feel very fulfilled at the ryokan, since I am very close to our guests. Because of this, I spend a lot of time serving customers and answering many questions, so there is a lot to learn.

For example, there are 41 guest rooms at Gora Kadan, the stage on which room concierges serve our guests. A guest’s room name and number must be memorized first. Not only are the names unique to each room, so are their specifications, and these, too, must be memorized. Therefore, you will not be assigned to a guest room out of the blue, but rather will be assigned to an internal support team who will offer you the support you need as a room concierge.
Before you are assigned to serve as a room concierge on your own, you will be partnered with a senior room attendant who will train you one-on-one on how to confirm the room’s preparation; welcome guests; introduce guests inside the hotel; show each room; inform guests of the menus for dinner and breakfast, and how to prepare it; and how to see guests off when their stay comes to an end.

At first, there is a lot to learn, but you will find it both rewarding and fun. We encourage you to take on this challenge.

We are looking forward to working with people who can greet and thank not only customers, but also everyone involved, and who can do so with a smile and a cheerful attitude.

Contact us, even if you have no experience!
Gora Kadan has a system that will help you to find a job that suits you!

Masayuki Kenmotsu, Property Operations and Maintenance

Prior to my work in facilities management, I worked at the front desk welcoming guests and assisting them during their stay at the ryokan.

There was a period when there was a succession of resignations in facilities management, and my supervisor asked me, “Would you temporarily help us in facilities management?” He said I was the right person for the job, as I enjoy camping, bushcraft, and DIY. I remember that I was happy that he had recommended me for the job and, more importantly, that he knew who I was.

Once I got involved in facilities management, I realized that it was an important role, preparing a comfortable environment for our guests. I gained a deep sense of satisfaction and pride that was different from what I felt when I was serving guests at the front desk.

It has been about a year since I officially requested a transfer, and during that time I have been able to acquire qualifications as Hazardous Materials Handler (Class B, Category 4) and Boiler Technician (Class II). Currently, I am preparing to become a certified electrician (Second class).

Gora Kadan has a system that allows everyone to experience various departments and find a job that suits them, so you can discover a part of yourself that you may not even have known existed. Why don't you find the job you want, or a job you are good at, while working at Gora Kadan?

We always remember the importance of protecting and nurturing the Gora Kadan brand.
Experience the world-class Japanese ryokan culture!

Shinichi Yamamoto, Lounge Staff, Food & Beverage Division

At Gora Kadan, we have standards in place to protect our brand, including our hospitality, cuisine, and design. Every day, we strive to uphold and exceed these standards and to meet the expectations of our guests. Our attitude of being attentive to our customers' needs and responding to them to the best of our ability is the very essence of the Gora Kadan brand.

In addition, Gora Kadan has been actively welcoming overseas guests since its earliest days. As a result, we have a rich understanding of the diversity of our guests' lifestyles and dietary needs, as well as a wealth of experience with LGBTQ guests. I believe that we have continued to gain the support of our guests through our meticulous attention to detail, which has led us to where we are today.

To those of you who are considering applying for a position at Gora Kadan, we are very happy that you have noticed Gora Kadan amid all the other hotels and inns.
We, in the Food and Beverage Division, have prepared a basic manual on how to perform all duties and practices to meet Gora Kadan's standards. Please learn the basics first, and then establish your own unique Gora Kadan standards that cannot be expressed in a manual. Together, we will protect and nurture the Gora Kadan brand.